Shipping Policy
We provide stable, safe, and reliable worldwide shipping services for all printing paper and envelope office stationery orders, ensuring every bulk paper pack and assorted envelope set is professionally packaged and safely delivered to customers across all regions and international countries around the globe. All orders are processed within one to two business days after successful payment confirmation, excluding weekends and official public holidays when warehouse sorting, packaging, and order dispatching operations are temporarily suspended. All printing paper and envelope products adopt professional anti-pressure and anti-collision packaging specially customized for paper products: printing paper packs are wrapped with waterproof outer film, fixed with hard carton protection, and reinforced with edge protection materials to prevent paper bending, corner damage, surface wrinkling, paper pack scattering, and moisture dampness during long-distance transportation and repeated carrier handling. Envelopes are neatly arranged in fixed inner card slots, sealed with dustproof packaging, and packed in thickened outer cartons to avoid extrusion deformation, edge bending, surface scratches, and quantity missing during transit. Every package is strictly inspected before delivery to ensure all printing paper and envelopes arrive in intact brand-new condition without any damage, ready for immediate office printing and mailing use.
Once your order is fully processed, packed, and dispatched from our warehouse facility, an automated shipping confirmation notification will be issued with a unique tracking number, allowing you to monitor real-time package transit status, logistics transportation progress, and final delivery information online at any convenient time. Standard domestic shipping generally takes three to five business days to complete final delivery, while international shipping typically requires eight to sixteen business days due to mandatory customs clearance procedures, cross-border logistics distribution scheduling, and local carrier final-mile delivery arrangements. All delivery times are estimated and not absolutely guaranteed, as unexpected shipping delays may occur due to extreme weather conditions, strict customs inspection progress, peak holiday shipping congestion, carrier operational backlogs, and other external factors beyond our direct control. We are not responsible for shipping delays caused by third-party shipping carriers or government customs authorities, yet we will actively provide real-time tracking updates and timely problem-solving assistance to resolve shipping issues and minimize customer shopping inconvenience throughout the entire delivery process.
All shipping fees are automatically calculated and clearly displayed during the checkout process based on your exact delivery location, total package weight, and overall package dimensions. Bulk orders or large combined sets containing multiple packs of printing paper and assorted envelope assortments may require additional reinforced anti-pressure packaging and extra shipping fees, which are fully transparent and clearly displayed before final payment confirmation. We regularly launch free shipping promotions for orders meeting specified minimum purchase thresholds, with all active promotion details displayed prominently on our website homepage for easy customer reference. For all international customers, any applicable customs duties, import taxes, clearance administrative fees, and local government additional charges are the sole responsibility of the recipient upon package arrival. These extra fees are not included in product prices or standard shipping costs, and we cannot predict or control these charges due to varying regional customs policies and regulatory standards. For further questions regarding shipping duration, shipping costs, and order tracking information, please refer to our detailed FAQ section for clear official guidance and professional support.